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Models of Queueing Systems
Horký, Miroslav ; Dvořák, Jiří (referee) ; Šeda, Miloš (advisor)
The master’s thesis solves models of queueing systems, which use the property of Markov chains. The queueing system is a system, where the objects enter into this system in random moments and require the service. This thesis solves specifically such models of queueing systems, in which the intervals between the objects incomings and service time have exponential distribution. In the theoretical part of the master’s thesis I deal with the topics stochastic process, queueing theory, classification of models and description of the models having Markovian property. In the practical part I describe realization and function of the program, which solves simulation of chosen model M/M/m. At the end I compare results which were calculated in analytic way and by simulation of the model M/M/m.
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Models of Queueing Systems
Horký, Miroslav ; Dvořák, Jiří (referee) ; Šeda, Miloš (advisor)
The master’s thesis solves models of queueing systems, which use the property of Markov chains. The queueing system is a system, where the objects enter into this system in random moments and require the service. This thesis solves specifically such models of queueing systems, in which the intervals between the objects incomings and service time have exponential distribution. In the theoretical part of the master’s thesis I deal with the topics stochastic process, queueing theory, classification of models and description of the models having Markovian property. In the practical part I describe realization and function of the program, which solves simulation of chosen model M/M/m. At the end I compare results which were calculated in analytic way and by simulation of the model M/M/m.
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Customer service in a gym
Těšínská, Anna ; Kořenář, Václav (advisor) ; Šindelářová, Irena (referee)
The aim of this thesis is to summarize the basic knowledge on the subject of queuing theory and to suggest ways of their use in practice. The theoretical section describes the basic queuing models, as well as their characteristics and classification. In specific the simple exponential model and the exponential model with a parallel service. The thesis also explains and describes utilization of two softwares (STOCHASTICA and STORM), that are used to calculate basic characteristics. In the practical part, the thesis focuses on handling customers in Prague's gym Hit Fitness Flóra. Apart from analyzing the obtained data about the numbers of served customers, there is also a description of the optimization procedure on this queuing model, using the two mentioned softwares STORM and STOCHASTICA.
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Handling customers in McDonald's restaurant using queuing models
Kánová, Eliška ; Kořenář, Václav (advisor) ; Šindelářová, Irena (referee)
The aim of this research is to evaluate the queuing system in a McDonald's restaurant in Mlada Boleslav and to try it to optimize with queuing models, system STORM and module STOCHASTIKA. In the theoretical part, there are characterized queuing models, their classification and analysis. There are described two specific systems here -- a simple exponential model and exponential model with parallel operation, there are also outlined software systems for the optimization. There are described basic elements of the systems here too. A few pages are focused on system operator in McDonald's restaurants. There is described the specific operating system in three different sections of the restaurant -- direct service, McCafé, McDrive. In conclusion, there is indicated a possible way to optimize this system, particularly its individual parts.
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